How do Small and Medium-Size Business (SMB) owners choose CRM, ERP or business application solutions?
From simple contact management to lead generation, there are many providers that offer simple and potentially free web-based or hosted CRM applications. However, when the requirements of customers are a little more complex, they are likely to need consultation – not only in choosing the best solution, but in reviewing the requirements and specifying the solution, setting up and configuring the proposed application. And, often times, migrating data from existing systems, integrating the CRM solution with in-house applications, as well as, training a group of users.
There is a very large opportunity for integrators and resellers to bring CRM & ERP solutions as well as deployment of services to the SMB market.
Why has the business owners not been prompt enough to embrace Software as a Service (SaaS)?
Despite what such business owners experience in their everyday operations, we believe that the shortage of decent SaaS channels for the SMB market may be part of the issue; especially, the ones that not fully-qualified or ready for the market.
How does the Voicer Suite make a difference?
Voicer Suite is growing rapidly through adoption by small to medium-sized businesses. Organizations and individuals buy Voicer Suite and integrated-business applications as an alternative to other vendors or services, and often as a replacement for legacy systems.
While Voicer Suite’s user-friendly interfaces make it easier to use compare to alternatives, the modular structure and functionality is also well differentiated -offering the ability to manage order taking, fulfillment and (email) invoicing on the platform (including inventory management).
Most of our customers use Voicer Suite and experience it without consulting or training. However, there is also a large audience that recognize the value of consulting services and are willing to pay for help to get started. A typical medium-size service implementation may require couple of days of consulting and training services – although more time may be required where a customer has more complex data migration, integration and/or customized training requirements.
We would like to meet CRM-centric resellers and integrators with skills in delivering ERP, CRM, or telecom projects, especially those involving integration into 3rd party systems.
We strongly believe that we would create -quality not quantity- partnerships while bringing a leading-edge hosted CRM / ERP suite with a great added-value to the business environment of our partners. We would definitely be accountable, responsive, and capable of supporting your business to help win deals and deliver successful implementations on time and within budget.
If you would like to find out more about partnership opportunities, please free to contact us. Complete information about Voicer Suite can be obtained via the website, www.viatext.ca.